Sydney Airport has designated areas for pre-booked hire cars, limousines and chauffeured vehicles.
At the T2 and T3 Domestic Terminals, the driver will be waiting with the vehicle in the designated pickup areas are located outside the baggage claim exits, holding a sign.
International pickups use the designated hire car and limousine area outside T1 (the drivers will wait inside the international arrival gates A, B & C & D. In all cases, your driver will contact you upon arrival and will be also be holding a sign.
For airport pickups, chauffeurs generally display a sign showing the passenger’s surname. If you’re travelling on behalf of a business, a company name or logo can also be displayed when supplied in advance. Your driver will be in contact with you upon arrival.
Usually, yes, provided we know about them in advance. Tell us what you’ll be travelling with when booking and we’ll consider the luggage requirements when arranging the vehicle.
This depends on the vehicle booked, the number of passengers and the size of the luggage. When booking, let us know if you’ll be travelling with a large number of suitcases or oversized items so we can arrange a suitable vehicle.
Yes. Child seats can be requested in advance. Please provide the child’s age and requirements when booking so the appropriate seat can be arranged.
Passengers under 18 years of age must be accompanied by a parent or legal guardian for the entire journey. We are unable to accept or arrange bookings for unaccompanied minors without exception, even if parent or legal guardian consent is provided. By making a Reservation, you agree and confirm that any passengers under 18 years of age will have a parent or legal guardian with them for the entirety of the Reservation.
The requested pickup time needs to be provided by the person making the booking. When deciding on your pickup time, allow for the airline’s recommended check-in time and sufficient travel time to Sydney Airport. Get Chauffeured does not determine your required airport arrival or pickup time.
If your flight is cancelled, contact Get Chauffeured as soon as possible. We can then review the booking and, where possible, make new arrangements around your revised travel plans. Any cancellation or amendment conditions applicable to the booking will still apply.
Yes, additional stops can be arranged. It’s best to include them when booking so they can be allowed for in the journey and quoted correctly. If you need to add a stop after booking, contact our team and we’ll advise whether it can be accommodated.
Yes. This is particularly useful for corporate travel, conferences, events and family groups. We can coordinate different flight arrivals and arrange multiple vehicles or separate transfers where required rather than treating every journey as an unrelated booking.
Let us know as soon as possible. A change in passenger numbers or luggage may mean a different vehicle is required. We’ll review the existing booking and advise what can be arranged.
Airport transfers can be arranged outside normal business hours, subject to availability. We recommend booking ahead, particularly for early-morning departures, late-night arrivals or larger vehicle requirements.