Professional, Pre-Booked Passenger Transport Sydney

CTP Appointment Transport

Arranging Professional Passenger Transport Across Sydney & Regional NSW
Network of Reliable & Professionally Operated Sedans, SUVs & People Movers
900+ Positive Customer Reviews Australia-Wide With 4.9 Star Rating

Pre-Booked Private Passenger Transport

Reliable For 20 Years

For more than 20 years, Get Chauffeured has been arranging professional passenger transport, and today we are regularly chosen by many of Australia’s leading CTP insurance providers when coordinating travel for Claimants. Our experienced team works closely with CTP claim advisors, case managers, rehabilitation providers and law firms, arranging reliable transport to appointments throughout Sydney and across Regional New South Wales.

What makes Get Chauffeured different is the care that goes into every booking. Our office team understands that arranging transport requires patience, attention to detail and clear communication. Every journey is individually coordinated around the confirmed requirements, from collection times and appointment locations to specific vehicle needs. Whether it is a single appointment or ongoing travel throughout a claimant’s recovery, we carefully arrange each reservation through our network of professional operators.

 

CTP Claimant with crutches and a leg brace travelling comfortably in a sedan

The Difference Is In The Details

Travel With Care

To us, arranging transport is so much more than getting someone from A to B. It’s about taking the time to understand what matters for each journey, communicating with patience and care, and paying attention to the small details that can make the world of difference. For Claimants travelling regularly, even something as simple as hearing a familiar voice can make the recovery process feel a little easier.

Our team takes the time to understand individual travel requirements and preferences. That might mean allowing additional time when entering or leaving the vehicle, additional rest stops, assisting with crutches or a collapsible wheelchair, or welcoming an assistance dog.

For Claimants attending recurring appointments, travel preferences can be noted for future bookings, and a preferred chauffeur can be requested where available. To our team, these details matter.

 

Professional chauffeur assisting a CTP Claimant with an arm cast from a sedan

Making Transport Easier to Manage

Bookings Made Easy

We understand that CTP claim advisors and case managers have enough to manage without having to continually follow up on transport arrangements. Our team keeps the process straightforward, with clear communication and reservation confirmations outlining journey details and rates prior to travel. For recurring appointments, multiple journeys can also be arranged in advance, and our team is available to assist when appointment times or travel requirements change.

We also understand the importance of appropriate approval. If a Claimant contacts us directly to make a new booking, we explain that travel must be arranged through their insurance claim contact, unless we have received approval directly from the insurer. Reliable, carefully arranged and cost-effective transport is always the priority. For insurance companies, law firms and rehabilitation providers, clear and concise invoices are provided after travel and can include important information such as CTP claim numbers, helping make reconciliation and record keeping easier.

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Full-Sized Sedans, People Movers and SUV Vehicles

Regional Transport

CTP appointments don’t always take place close to home. Get Chauffeured arranges pre-booked private passenger transport throughout Sydney, metropolitan and regional NSW, including longer-distance journeys between regional communities and major medical and rehabilitation facilities. Depending on the confirmed requirements of the booking, our team can arrange a range of vehicle types including full-sized sedans, SUVs, people movers and minibuses through our network of professional transport operators.

This allows us to consider passenger numbers, mobility requirements, luggage and journey distance when arranging a suitable vehicle. Whether the journey is across Sydney, between regional towns or from regional NSW into a metropolitan appointment, our team brings the same care, clear communication and attention to detail to every transport arrangement.

Professional driver assisting a passenger with pre-booked CTP transport in regional NSW

 

“A Better Approach to CTP Appointment Transport”

We understand that CTP travel needs to be reliable, carefully coordinated and cost-effective. Our team makes arranging pre-booked transport straightforward, with clear communication, attention to detail and an experienced team available to assist from the initial booking through to the completion of travel.

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Short-Notice Requests

Our team understands plans can change and will always do everything possible to arrange suitable transport when a booking is required at short notice.

Recurring Bookings

Multiple journeys can be arranged in advance for recurring appointments, helping make ongoing travel simpler for Claimants and their booking contacts.

Professional Drivers

We arrange professional drivers who understand the importance of punctuality, patience, and providing a comfortable journey for CTP Claimants throughout their recovery.

 

 

Standard Full-Sized Sedans

For CTP appointment transport, we can arrange full-sized sedans such as the Toyota Camry SL Hybrid, Chrysler 300 and Genesis G80 models, providing passengers with a spacious and comfortable environment for their journey. Compared with compact vehicles and smaller hatchbacks, full-sized sedans typically offer more legroom, greater interior space and easier access when entering or exiting the vehicle, particularly when travelling longer distances.

The additional space can also accommodate personal belongings and mobility aids such as crutches and collapsible wheelchairs, subject to the individual requirements of the booking. With comfortable seating, climate-controlled cabins and generous luggage capacity, full-sized sedans provide a practical balance of comfort, reliability and cost-effective travel for CTP Claimants throughout Sydney and NSW.

Camry SL Hire Car

Standard People Movers & Minivans

For CTP appointment transport, people movers and minivans are an increasingly popular choice for passengers who require additional space or may find travelling in a standard sedan less suitable. We can arrange vehicles such as the Toyota Alphard and Kia Carnival and other makes and models, offering spacious interiors and comfortable seating. The additional cabin and luggage space can be particularly useful for Claimants travelling with crutches, walkers, collapsible wheelchairs or other mobility aids, as well as those accompanied by a support person or assistance dog. A variety of seating configurations can also be arranged for passengers requiring additional legroom, while features such as sliding doors can make entering and exiting the vehicle easier. With generous space for passengers, mobility aids and personal belongings, people movers provide a comfortable and practical alternative to a standard sedan for CTP Claimants travelling throughout Sydney and NSW.

Alphard copy
Valente Interior

 

Transport FAQ

What is your cancellation policy for companies on account?

As part of our ongoing efforts to make CTP appointment travel more flexible and cost-effective for insurance providers, rehabilitation providers and law firms, we offer approved account clients a variation to our standard cancellation terms.

Bookings cancelled with more than 4 hours’ notice incur no cancellation fee. Cancellations made within 4 hours of the scheduled collection time, or where the passenger does not arrive for the confirmed booking, may incur the full reservation fee.

These account-specific terms are designed to provide greater flexibility when appointments or travel requirements change, while helping organisations manage transport costs wherever possible.

How does payment work for companies or organisations with a corporate account?

Approved corporate accounts, including insurance providers, rehabilitation providers and law firms, receive 30-day payment terms, allowing authorised travel to be completed before payment is required. Invoices are issued after travel and can include relevant booking information, such as the CTP claim number, to assist with internal processing and reconciliation.

Can you arrange CTP travel in regional areas?

Yes. We arrange CTP appointment transport throughout Greater Sydney and across regional New South Wales, including travel between regional towns and Sydney. Our coverage extends well beyond the CBD, with transport regularly arranged across metropolitan, suburban and regional areas.

Every effort is made to keep regional transport as cost-effective as possible. However, availability and pricing can sometimes depend on the location of the nearest suitable operator. In some regional areas, even when the distance between the passenger’s collection point and destination is relatively short, the vehicle and driver may need to travel a significant distance to reach the initial collection location. Our team considers these factors when arranging regional travel, with reservation confirmations sent in advance of each booking and including the applicable rates.

Can I book a regular driver for all of my Sydney appointments?

Yes. If a Claimant feels comfortable travelling with a particular chauffeur, our team can request the same chauffeur for future CTP appointments, subject to availability. This can provide greater familiarity and consistency for passengers with recurring travel.

While a preferred chauffeur cannot always be guaranteed, our team will keep the Claimant’s travel requirements and recorded preferences in mind whenever arranging future bookings.

Can you arrange last-minute CTP transport in Sydney?

Yes. Subject to availability, our team can arrange last-minute and short-notice CTP transport throughout Sydney and surrounding areas. We understand that appointment times can change or transport may sometimes need to be organised with very little notice, and our team will always make every reasonable effort to find a suitable option. Where travel is being arranged for a CTP Claimant, the booking will still need to follow the appropriate insurance approval or authorisation process, even when the request is urgent.

Is this a medical or emergency transport service?

No. Get Chauffeured arranges pre-booked private passenger transport through independent transport providers. The service is not an ambulance, patient transport or medical service, and chauffeurs do not provide medical care, supervision or personal assistance.

Anyone requiring urgent medical assistance should call Triple Zero (000). Specialised accessibility requirements must be discussed and confirmed before booking.

 

Consistently Reliable Travel

Sedans & People Movers
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20 Years of Arranging Travel
injured passenger driver assisting