Yes. Our workers compensation appointment transport service extends well beyond the Sydney CBD. We coordinate travel across all major metropolitan areas including Parramatta, Blacktown, Liverpool, Penrith, Chatswood, and the Northern Beaches.
For passengers who require regional or country transport, we also arrange comfortable travel to destinations throughout New South Wales — including Newcastle, Wollongong, the Central Coast, Blue Mountains, Bathurst, and the Hunter region. Whether your appointment is in a local Sydney clinic or with a specialist in regional NSW, our network of professional chauffeurs ensure safe, punctual and stress-free transport for every journey.
Yes. Wherever possible, we coordinate the same professional chauffeur for a claimant’s ongoing appointments. Having a familiar driver helps create a calm, consistent experience, particularly valuable during recovery or rehabilitation. Our Sydney office team track availability and preferences to ensure continuity wherever practical. If your preferred driver is unavailable on a particular day, a trusted professional from the same network will complete the journey with the same standards of care, punctuality, and presentation.
For clients travelling under a workers compensation or corporate account, all appointment transfers are invoiced upon completion of the journey. Standard payment terms are 20 days from the date of invoice. Our invoicing system is designed to make life easier for insurers, employers and recovery partners, allowing multiple bookings to be tracked, reconciled and reported in one place. Whether transport occurs within Sydney or to regional areas across New South Wales, each completed journey is logged clearly for simple, accurate account management.
Yes. We regularly assist with short-notice and same-day transport requests across Sydney and surrounding regions. Whether you need a driver for an urgent appointment, a same-day IME transfer, or a last-minute change between clinics, our team works quickly to allocate a professional chauffeur and suitable vehicle. While advance bookings are always recommended, we understand that schedules can change unexpectedly during the recovery process, and we do our best to accommodate urgent appointment travel whenever possible.
For companies and insurers with an active account, cancellations are handled differently than for general customers. Cancellations with more than 4 hours’ notice – No fee applies. Cancellations within 4 hours of the scheduled pickup – The full reservation fee will be charged. No-shows – If a passenger does not arrive at the pickup location, the full reservation fee is charged.
These account-specific terms recognise that a professional chauffeur and vehicle are allocated exclusively for your booking.
Honest, Upfront Pricing
